Helpi and Proximus offer Personal Alarm

In December 2007, received the Innovation Award for the mobile application developed for Helpi, a service that allows to get help in case of an emergency with a simple push of a button. Now Helpi has become an official partner of Proximus to offer a Person Alarm service to mobile users.

How does Helpi work?

In case of an emergency, a Helpi subscriber can notify the helpdesk of Helpi – day and night – with a simple push on a button of his own mobile phone. Without having heard a word, the Helpi operator immediately knows who has send out the help request (with all personal data), who needs to be informed and where the person in need is situated (through the position of the GSM). The operator informs the pre-defined contact persons, judges the emergency situation and, if needed, contacts the emergency services.

Who is it for?

  • SENIOR-ALERT: Seniors who want to notify their children and their neighbours immediately in the case of medical emergencies.
  • CHILD-ALERT: Parents who want to protect their child and who want to be notified immediately in the case of emergencies.
  • BUSINESS-ALERT: Occupations at risk – such as family doctors, pharmacists, shopkeepers or bankers – who want to protect themselves against violence and aggression.


Proximus deal

Earlier this month, Helpi has signed an agreement with Proximus to offer the Personal Alarm service to all Proximus subscribers. The subscriber can activate the personal alarm for 98 euro per year.

The SVA (Syndicaat van Vlaamse Huisartsen) found this solution very interesting for doctors, who often have to deal with agression when doing house calls. To encourage the use of the Personal Alarm, they’ve decided to pay 18 euro of the subscription for every doctor that is interested. The doctor then pays only 80 euro per year.

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