Posts Tagged ‘ appointments ’

SMS can reduce missed appointments

Mobile solutions for healthcare

Kaiser Permanente, the nation’s largest nonprofit healthcare provider, is using mobile as a means of cutting costs on its communication infrastructure.

Kaiser needed to find a solution that would cut patient communication costs and at the same time have the potential for a national rollout and have a considerably short development and implementation time. The company turned to mobileStorm.

“The strategy was simple: prove SMS can reduce missed appointments,” said Jared Reitzin, CEO of mobileStorm, Los Angeles. “At $150 a pop, missed appointments cost organizations like Kaiser millions of dollars per year.”

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